2020-05-20 01:55:39 wrote:

I heard Ramona before I met her. Not sure what tickled her funny bone that day but it was my first day of sorts at Windsor House. It was to be a simple introduction day where I'd spend the first half of the day meeting people and familiarising myself with the new job. You tend to never realise these things until much later but her laughter was probably the perfect way to begin a new journey of my life with TfL. A warm welcome without needing a physical embrace. A spark of brightness for the way ahead. Work days would go on and for every reaction I heard from Ramona about powdered drinks or messy sinks, they were pretty much always accompanied by laughter. The office move to Stratford saw more open space and still her presence was always felt around the corner. Farewell, Ramona. Though your departure fills us with sadness, may our memories of you fill our hearts with gladness.