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Nien-Huei (Amy) Chen

January 30, 1971 - April 5, 2020

Amy joined the CenterLight family almost 20 years ago when she started as a Certified Nurse's Aide and Medical Interpreter for the Margaret Tietz nursing home. She performs this role for 13 years, providing care to their many residents. Amy then transferred to the PACE program, where she started off as a Program Assistant. Amy conducted her job with lots of love, making sure our participants were happy, and all of their needs were covered. Throughout the almost seven years she spent in this role, participants grew close to Amy, built great trust in her, and knew that they could come to her for anything. Amy always had participants’ needs and safety as her first priority, which showed her passion for her work and strong bond with them. Amy continued her growth in CenterLight when she transitioned to a new role as a Home Service Manager, and a year after to a Participant Experience Manager. Amy wanted to continue her calling in making sure participants were happy and cared for. This calling made her the perfect candidate for these roles. Not only could participants count on Amy, but the rest of the staff knew that they could count on Amy for anything as well. Her colleagues respected and cared about Amy because they felt the genuine soul that she was. Amy cared for every single person, and it showed clearly in her daily actions and her conversations with everyone. We are terribly sad to see her go so early, as she touched every person she was in contact with, showing her compassion, positivity, and how much she cared. We will miss you!!!

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2020-05-22 05:02:30 wrote:

I can truly say that I had never met someone before quite like Amy. I first met Amy several years ago when filming a video project at the Flushing PACE center where she was working as a PA. We were there to film participants and we needed help from the staff to get their participation in the project. There was only one person who had the charm, personal connection, trust, and comforting tone to help talk to our participants--and that was Amy. The leadership at the site insisted that we ask Amy for help as it was going to be a guarantee for success. And they were right. I was dazzled by Amy's charisma and humility (a combination you don't often see) and appreciated everything she did to help us. She dropped whatever she was doing to be assist our production about two dozen times during the day. Since then, I was overjoyed to have her be a part of the Market Engagement team and continue providing her care and support as a Participant Experience Manager. She made a tremendous impact in such a short amount of time--which I can also say about her life overall. We will miss you forever. My sincerest condolences to all of Amy's family and loved ones. Derek

2020-05-22 05:02:30 wrote: I can truly say that I had never met someone before quite like Amy. I first met Amy several years ago when filming a video project at the Flushing PACE center where she was working as a PA. We were there to film participants and we needed help from the staff to get their participation in the project. There was only one person who had the charm, personal connection, trust, and comforting tone to help talk to our participants--and that was Amy. The leadership at the site insisted that we ask Amy for help as it was going to be a guarantee for success. And they were right. I was dazzled by Amy's charisma and humility (a combination you don't often see) and appreciated everything she did to help us. She dropped whatever she was doing to be assist our production about two dozen times during the day. Since then, I was overjoyed to have her be a part of the Market Engagement team and continue providing her care and support as a Participant Experience Manager. She made a tremendous impact in such a short amount of time--which I can also say about her life overall. We will miss you forever. My sincerest condolences to all of Amy's family and loved ones. Derek

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