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Julie Kropacz

March 3, 1959 - August 13, 2020

Our dear friend and colleague Julie Kropacz, Head of Quality, Improvement and Transformation at Herts Urgent Care (HUC), sadly passed away of cancer on 13 August. After being with HUC since its formation, it's impossible to describe how sadly she will be missed and her passing leaves a huge gap. She initially started as a Driver and District Nurse Call Handler and over time progressed through our services to becoming a key leadership figure. Julie wanted to deal with her illness in her own quiet and private way. Our executive team supported her along the way to help her and her family through this sad and dark time. We are all incredibly shocked at her passing - we know she is loved and respected by so many people at HUC, and many of you will be thinking of her and carrying her in your hearts. Julie was also well known to many of our commissioner colleagues and other stakeholders and we know they share our pain at losing her. This online book of remembrance is a way for us to capture our memories of Julie for her family and for the future. From an organisational perspective, she was absolutely instrumental in the set up and launch of all our services, as well as many pilots and service enhancements. Yet she also always had an ear for colleagues and acted as a role model and inspiration for many with a can do attitude. She will never be forgotten. Our hearts and thoughts go out to her husband Mark and daughter Phoebe at this very difficult time.

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Lesley Harris 2020-08-29 12:19:15 wrote:

I will always remember Julie as being beautifully spoken, elegantly dressed, helpful, professional and having a wonderful sense of humour. When HUC was formed in 2008, before the days of 111, I often sat next to Julie in the call centre in the early evenings, taking district nurse calls. She would tell me funny stories of when she used to visit her dad in his nursing home and she would always come to my rescue if I was not sure what I was doing. In more recent times as her job developed and she was busy rushing to different sites, we’d often have a catch up in the kitchen and 9 times out of 10 we would be laughing as we went back to our desks. Mark and Phoebe, I can’t imagine the pain you are feeling at your loss and my heart goes out to you. Julie made a difference to so many people’s lives, and she will be missed beyond measure.

Lesley Harris 2020-08-29 12:19:15 wrote: I will always remember Julie as being beautifully spoken, elegantly dressed, helpful, professional and having a wonderful sense of humour. When HUC was formed in 2008, before the days of 111, I often sat next to Julie in the call centre in the early evenings, taking district nurse calls. She would tell me funny stories of when she used to visit her dad in his nursing home and she would always come to my rescue if I was not sure what I was doing. In more recent times as her job developed and she was busy rushing to different sites, we’d often have a catch up in the kitchen and 9 times out of 10 we would be laughing as we went back to our desks. Mark and Phoebe, I can’t imagine the pain you are feeling at your loss and my heart goes out to you. Julie made a difference to so many people’s lives, and she will be missed beyond measure.

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